Exigen Insurance Solutions Selected by AAA NCNU for Policy Administration and Billing Management
AAA NCNU Puts Priority on Speed to Market and Product Flexibility in Selection of Exigen’s PolicyCore and BillingCore for All Personal Lines of Business
San Francisco, Calif., November 10, 2009
Exigen Insurance Solutions, a leading provider of insurance core systems, today announced that AAA Northern California, Nevada and Utah has selected Exigen Insurance Solutions’ underwriting, policy administration and billing solutions for auto, homeowners and all other personal lines of business for its operations spanning 18 states. The Exigen Suite applications PolicyCore(TM) and BillingCore(TM) will allow AAA NCNU to rapidly expand and enhance its insurance product offerings and customer service to millions of members from a technology platform that supports long-term business growth.
“The Exigen Insurance team has built a flexible, scalable, high-performance system. We expect that this modern platform will allow us to migrate efficiently from our legacy systems and to enable us to be nimble in a dynamic market,” said Paul Gaffney, Executive Vice President, Operations, AAA NCNU. “We have chosen a partner whose interests are aligned with ours and we are looking forward to a degree of partnership and collaboration well above typical software supplier relationships.”
Exigen’s PolicyCore, recognized as one of the top policy administration solutions for its scope of functionality, with inbuilt integration to BillingCore, is expected to provide AAA NCNU several business benefits, including:
- An integrated view of customer information and history that improves response time and enhances member relationships
- A highly configurable tool to accelerate product development
- Automated underwriting capabilities that streamline new business and policy servicing processes
- Business process management of all policy and billing functions that reduces process cycle-times and costs
- Business intelligence via the built-in business activity monitoring service which tracks all system activity to provide business performance benchmarking, reporting and activity-based costing
“AAA NCNU’s objective is to provide exceptional service and insurance products that honor the loyalty of our broad membership and meet its diverse needs. To do this we need to improve speed-to-market for product innovation and lower operational costs,” said Steve George, Executive Vice President, Products & Services, AAA NCNU. “With Exigen Insurance we have selected a strategic partner that delivers industry-leading functionality and performance, and has a successful track record of rapid implementations. We are impressed with the Exigen Suite’s advanced product development and management capability. Equally important, its flexible distribution capabilities enhance ease of doing business for both direct and independent channels.”
“We are delighted to welcome AAA NCNU to our growing family of clients. Members put great trust in AAA’s products and services. We are grateful for the trust that AAA NCNU has in turn placed in us to deliver solutions that serve those members,” said Gwen Spertell, CEO, Exigen Insurance Solutions. “We look forward to working in alignment with the AAA NCNU team on this major initiative to modernize their primary core systems.”