Methodology
Alignment to Business Objectives
Experience indicates that the single most important determinant of solution success or failure is how closely the client’s goals are aligned with those of each of the suppliers involved in the implementation. Exigen Insurance Solutions is firmly committed to aligning its solution to client business objectives, and we are willing to share the risk of implementation to underscore that commitment.
In traditional engagement models, the “rational behavior” of both the client and the supplier can easily lead to conflicts of interests and lack of alignment. While the client is rightfully concerned about costs, time-to-market and quality of results, the suppliers working on “time and material” projects are often inclined to generate additional revenues by expanding scope, complexity and duration. Conversely, on “fixed-cost” projects, contractors try to limit the scope and quality or produce costly change-orders. Such lack of alignment from the outset of a solution delivery project dramatically increases the risk of failure. As the project unfolds and the real value, cost, and scope of the solution emerge, both the client and the suppliers may be forced into actions that benefit neither. A successful methodology should aim to find a common ground where success can be mutually defined for all stakeholders.
Partnership for Solution Success
Exigen Insurance Solutions offers a variety of engagement models -- each designed to address our client's corporate priorities. These include:
Traditional Models:
- Separate software license and professional services
- Fixed price option
Exigen Aligned Models:
Depending on the business problem to be addressed, and the customer's appetite for investing in the future value of an initiative, Exigen Insurance Solutions offers insurers business-aligned partnership models along a continuum of risk and reward.
The options include usage-based, premium-based, or outcome-based pricing. All these models share the burden of risk and price by basing the cost of the solution on its effective implementation, therefore ensuring alignment between Exigen Insurance and its customers.
.